Terms and Conditions

Welcome to the Terms and Conditions page for Optimise Education Ltd. These Terms govern your use of our services and website. By accessing our website or booking our services, you accept these Terms in full. If you do not agree to these Terms, please refrain from using our website and services.

1. Exam Participation

Participation in any examinations administered by Optimise Education Ltd does not imply or guarantee admission to any grammar school or other selective institution. Examination results should not be construed as an assurance of placement or future academic success.

2. Access to Examination Papers

Examination papers will not be provided for review or distribution to participants. Access to examination content is solely at the discretion of Optimise Education Ltd.

3. Results Distribution

Optimise Education Ltd will make reasonable efforts to email examination results within fourteen (14) days of the exam date. If you do not receive results within this timeframe, it is your responsibility to contact us promptly. Optimise Education Ltd is not responsible for delays caused by incorrect email addresses or technical issues beyond its control.

4. Cancellations and Refunds

Cancellations are permitted within fourteen (14) days of booking confirmation. After this period, refunds will not be granted except for official cancellations by Optimise Education Ltd. Written notice is required for all cancellation requests.

If Optimise Education Ltd cancels a session, we will notify participants as soon as possible and issue a full refund within fourteen (14) days of the cancellation.

5. Medical Conditions

Participants must disclose any relevant medical conditions during the booking process. While every effort will be made to accommodate individual needs, accommodation cannot be guaranteed in all cases.

6. Privacy and Data Usage

Optimise Education's privacy policy can be viewed here.

7. Intellectual Property and Website Usage

All content on OptimiseEducation.co.uk, including text, images, and code, is the intellectual property of Optimise Education Ltd and may not be reproduced, distributed, or copied without prior written consent.

While Optimise Education Ltd strives to provide accurate and up-to-date information on its website, we accept no liability for inaccuracies or omissions. Your use of the website is at your own risk. Optimise Education Ltd is not responsible for any loss or damage arising from your reliance on website content.

8. Limitation of Liability

Optimise Education Ltd is not liable for any indirect, incidental, or consequential losses arising from participation in mock examinations or use of its website. Our total liability is limited to the fees paid for the specific service provided.

9. Force Majeure

Optimise Education Ltd is not responsible for delays or cancellations caused by events beyond our reasonable control, including but not limited to natural disasters, technical failures, or government actions.

10. Changes to Terms

Optimise Education Ltd reserves the right to amend these Terms and Conditions at any time. Changes will be communicated via the website, and continued use of our services constitutes acceptance of any updated terms.

11. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.