Welcome to the privacy policy for Optimise Education Ltd. This policy explains how we collect, process, and manage your personal data when you use our event ticket shop or interact with us.
We are Optimise Education Ltd, based at Kingsway House, 40 Foregate Street, Worcester, WR1 1EE, and we act as the data controller of your personal data. This policy outlines your legal rights, so please review it carefully. For any questions, contact us at contactus@optimiseeducation.co.uk.
We may collect personal data from you when you book an event ticket or purchase associated services. This includes your name, address, email, and payment details. If you're registering someone else for an event, you must ensure they are informed about this policy and have consented to share their data with us.
We also automatically collect data about your device and browsing behaviour using cookies. This includes device type, browser, and statistical data about your actions on our website. See the "Cookies" section for more details.
The personal data provided during registration will be used for the administration of mock 11+ examinations. Exam results will be anonymised and used for comparative purposes.
If you opt-in to receive marketing emails from us, we may send you newsletters, updates, and event-related information. You can opt out at any time by clicking "Unsubscribe" in an email or contacting us at contactus@optimiseeducation.co.uk.
We process your personal data to fulfil contractual obligations (e.g., delivering tickets and event updates) and for legitimate business interests like customer service and regulatory compliance.
We may share your personal data with service providers (e.g., payment providers, email services, or legal advisors) to perform necessary functions. In certain situations, we might also need to disclose data to comply with legal requirements.
Your data may be stored or transferred outside the UK or EU. We ensure adequate safeguards are in place to protect your data. All transactions are encrypted using SSL technology. While we take security seriously, no system can guarantee complete protection. Ensure your passwords remain confidential.
You have the right to access, correct, or delete your personal data at any time. To make a request, email contactus@optimiseeducation.co.uk. You also have the right to lodge a complaint with the Information Commissioner’s Office (www.ico.org.uk).
We use cookies to enhance your experience and gather usage statistics. You can adjust cookie settings in your browser, but note that some website features may not function effectively without them. We also use Google Analytics to monitor website performance.
Your data will be retained as follows:
We may update this policy from time to time. Please review it regularly to stay informed of any changes. By continuing to use our services, you agree to the updated terms.